What are the payment methods? / Payment methods
We accept these payment options:
What is the shipping cost? / Shipping
All products at Pet Sonho have free shipping.
How are the shipments handled?
We work with:
Where can I receive my order?
We ship all over the country, but if our supplier can't send the product to your area, we will refund your money immediately.
How long will it take for my order to arrive?
Usually, it takes between 7 to 30 business days after payment is confirmed.
What is the time frame to make an exchange?
In the case of exchanges and returns due to regret or withdrawal, when the product is in perfect condition but the customer doesn't like it, there is a period of 7 (seven) days, counted from the date of receipt of the merchandise.
What should I do if the product doesn't arrive in good condition?
Contact us at [email protected] and we will send a new one.
